Privacy Policy

At LuxFlatPick, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent way.

Who We Are

LuxFlatPick GmbH
Hochstrasse 135
3600 Thun
Switzerland
Phone: +41 33 225 40 14
Email: privacy@luxflatpickgo.com

Information We Collect

• Contact details (name, email, phone)
• Booking and inquiry information
• Website usage data via cookies
• Payment details (processed securely through third-party providers)

How We Use Your Information

• To respond to inquiries and manage bookings
• To personalize your experience on our platform
• To send updates, confirmations, and support messages
• To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data based on your consent, our legitimate interests, the performance of a contract, or legal compliance.

How We Protect Your Data

We implement appropriate technical and organizational measures to secure your data from unauthorized access, disclosure, or misuse.

Third Parties

We may share your data with trusted service providers (e.g., payment processors, booking platforms) solely for service delivery. We do not sell your data to third parties.

Your Rights

• Access your personal data
• Request corrections or deletion
• Withdraw your consent at any time
• Object to or restrict certain types of processing

Data Retention

We retain your personal information only for as long as necessary to fulfill our services and comply with legal requirements.

International Transfers

Your data may be stored or processed outside of Switzerland, but always under strict privacy safeguards and contracts.

Contact Us

If you have any questions about this privacy policy, please contact us at privacy@luxflatpickgo.com.